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Shipping & Delivery

Crown LA Sports is based in the greater Los Angeles area of California, and most items will be shipped from this location. All other items will ship out of our distribution center in the central United States.

Currently Crown LA Sports only offers standard shipping through our website.

For standard shipping all items will be shipped through the United States Postal Service (USPS) within 1-2 business days of the payment received date and should be delivered in approximately 3-8 business days from the payment received date.

Currently, we only ship to all of the following regions:

    -Continental US

    -Alaska and Hawaii

    -US Protectorate

All shipping costs (if any) anywhere in the United States (US) are the same (prices, however, may vary, based on promotions that Crown LA Sports may be currently offering).

If you would like to request expedited shipping, please contact us at info@crownlasports.com and we will try to accommodate you based on your request.

Product Availability

Most of our products will be shipped from our location in the greater Los Angeles area. Some product, specifically our indoor and outdoor products and some of our accessories, will be shipped from our distribution center in the central United States. Most of our items are available for immediate shipping. There are some items, specifically our indoor and outdoor products and some of our accessories, that need to be checked for availability. Availability will be checked within 1 business day. Most of these transactions will not be charged if there is no availability. However, there is a very small chance that your purchase may be charged and if the item is not available, we will credit the amount back to your account used for payment. This refund will usually take 4-7 business days but may take up to 30 business days, depending on the policy of your issuing bank.

Ordering

There are many ways to find products on our website. We offer the ability to navigate through categories throughout our website and provide our customers with a search box tool that can be used to search for key terms and descriptions of desired products. Products may be viewed by teams, brands, new and old, pricing, etc.

Payment, Pricing & Promotions

Pricing is based on the manufacturer’s suggested retail price (MSRP) and only applies to this website ( www.crownlasports.com) and not to any other websites that we may link. We accept all major credit cards (Mastercard, Visa, Discover, AMEX) and Paypal as our main forms of payment. Other payment options can be negotiated for large purchases only. Please contact us at info@crownlasports.com if you would like to discuss other payment options.

Discount codes need to be applied at checkout. Sales prices are marked on the products.

Viewing Orders

Orders can be viewed through the My Account Dashboard. An account must be created first in order to view orders. By creating an account, we offer faster checkouts, the ability to view previous orders, and other personalizations to our customers’ buying experiences. Creating an account is recommended.

Cancellation/Refund Policy

Purchases can be canceled (for any valid reason) on behalf of the buyer's request only if the buyer has not received notice from us that the item(s) has been shipped. All items are usually shipped within 1-2 business days of the payment received date, but times may vary slightly. If you need a cancellation after the item has been shipped, please contact us by e-mail (info@crownlasports.com) or phone (323-300-4171), and we will see what we can do.

If you receive a damaged item or your order is incorrect, please contact us immediately by e-mail (info@crownlasports.com). Based on your request, we can either resend you the correct item right away and refund the return shipping costs (if any) to you, or we can issue you a full refund including any shipping costs (if any).

100% Customer Satisfaction Guaranteed or Your Money Back Policy

If, for any reason, you are unsatisfied with your purchase, you can return the item(s) to us within 45 days of your purchase date, no questions asked. The returned item(s) does not need to be received by us within 45 days, only a proof of sent date from the carrier is required to be within 45 days of the purchase date to qualify. Any return shipping fees will be compensated.

After the item has been returned, the buyer can either exchange the item(s) for another item(s) of equal or lesser value, or receive a full refund including any shipping costs that may have occurred.

**The item, however, cannot be used or washed and must still be in new condition.

Due to processing times, please allow up to 2 weeks from the refund date for the money to be credited back into your account.